Frequently Asked Questions About Medgram
Common questions about Medgram — what it is, who it's for, how it works, and how it handles clinical data.
What is Medgram?
Medgram is a professional clinical platform built for healthcare professionals. It combines clinical tools (Clinical Scribe, Clinical Answers, Patient Education, Clinical Model Lab), a professional network, educational resources (Virtual Hospital, Grand Rounds, Medical Cases), and an EHR-side browser extension — all in one connected ecosystem.
Is Medgram free?
Yes. Medgram is 100% free for verified medical professionals. There is no cost for clinical tools, the professional network, educational resources, or the EHR extension. Verification is required to ensure the platform remains a trusted space for healthcare professionals.
Is Medgram HIPAA compliant?
MedGram is not a HIPAA covered entity and does not claim HIPAA certification for any feature. MedGram accepts de-identified content only: patient-identifying information must not be entered into any clinical feature. Submissions to designated clinical tools are screened for common identifiers as a safeguard, but that screening is not a complete check, so de-identification remains the clinician's responsibility. Generated content — notes, answers, handouts — is a draft or reference result that a qualified professional must review and verify before clinical use, and MedGram does not insert content into the EHR automatically.
Who can use Medgram?
Medgram is built for verified medical professionals — physicians, residents, medical students, nurses, physician assistants, pharmacists, and other licensed healthcare professionals. Verification helps maintain a trusted professional environment.
Does Medgram work with my EHR?
Yes. The Medgram browser extension works with any web-based EHR — including Epic, Cerner, athenahealth, and others. The extension opens a side panel alongside the EHR, providing access to clinical tools without modifying the EHR itself. No hospital IT integration is required.
Does Medgram replace my EHR?
No. Medgram works alongside your EHR, not in place of it. The browser extension provides tools in a side panel — you use them alongside the EHR, review the results, and decide what enters the record. Medgram never modifies the EHR or inserts content automatically.
Can I use Medgram on mobile?
Yes. Medgram is available as a native iOS app and a web app. The mobile app provides access to clinical tools, the professional network, and educational resources. The EHR extension is available on desktop browsers (Chrome, Edge, Brave).
How does Medgram handle clinical data?
Medgram is a clinical support platform. Generated content — notes, answers, handouts — must be reviewed and verified by a qualified professional before clinical use; calculator, code, terminology and reference lookups return source-based reference results rather than clinical drafts. MedGram accepts de-identified content only, screens designated tools for common identifiers as a safeguard, and the clinician controls what enters the medical record.
Is Medgram a medical device?
No. Medgram is a clinical support platform, not a medical device. Generated content is intended as a starting point for professional review — not as a final clinical decision. The clinician retains responsibility for all clinical judgments and actions.
How do I get started?
You can join Medgram by creating an account and completing professional verification. Once verified, you'll have access to all clinical tools, the professional network, educational resources, and the EHR extension — all free.